Frequently Asked Questions
We offer artificial jewellery for everyday wear, events and weddings, including bracelets, earrings, rings, necklace sets, anklets, nose rings, bridal sets and more.
Our current retail network includes stores in Karachi, Quetta, Islamabad and Faisalabad. Visit the List of Outlets page for current addresses and opening hours.
Opening hours vary by location. Please check the List of Outlets page before visiting.
Available payment methods are displayed securely at checkout and may vary by order value and delivery destination.
International ordering and available payment options depend on the destination. Contact customer support before ordering if your country is not available at checkout.
The website is the recommended ordering channel. For assistance, WhatsApp +92 321 3800037 or message Zee.Sy through its official social accounts.
No. An item is confirmed only after checkout is completed and the order is accepted.
International delivery time depends on the destination, courier and customs clearance. Tracking details are shared after dispatch.
Keep jewellery dry and away from perfume, water, sweat and chemicals. After use, wipe it gently with a soft, dry cloth and store pieces separately. Follow the care instructions for the specific item; the detailed care guide below explains everyday handling.
Selected designs may allow customisation, subject to availability. Contact customer support before ordering to confirm.
Yes. Shop through the official website zeesy.pk. Zee.Sy was founded in 2009 and operates an online store alongside retail locations across Pakistan.
Cash on Delivery is available for eligible orders within Pakistan. Availability is confirmed at checkout.
Delivery time varies by city, courier and product availability. The latest estimate and tracking information are provided with your order.
Eligibility depends on the item condition and the current exchange policy. Review the Exchange Policy before returning an item.
Contact customer support promptly if an item is damaged, incorrect or otherwise eligible under the current policy. Keep the item unworn, with its original tags and packaging.
International shipping is available to supported destinations. Check the shipping information; charges and service availability are shown at checkout or confirmed by customer support.
Select a product on zeesy.pk, add it to your cart and complete checkout with your delivery and payment details. For help, WhatsApp +92 321 3800037.
Jewellery buying and care guides
Practical guidance for choosing, styling and caring for your jewellery. Select a guide to read more.
Artificial, imitation and demi-fine jewellery: how to compare
Artificial and imitation jewellery are broad shopping terms. They describe pieces made to offer a particular look without implying that every piece uses the same metal, stone or finish. A pair of occasion earrings and a daily-wear chain can differ substantially even if both sit in the same shopping category.
Demi-fine is also a category description, not a fixed material standard. It often suggests a step between conventional fashion jewellery and fine jewellery, but the term alone cannot tell you the base metal, plating, stone setting or likely wear life. The product's verified specification matters more than its category label.
Compare a piece in four steps:
- Check the actual base material and finish listed on that product page. If the information is absent, ask before treating a piece as gold plated, silver or hypoallergenic.
- Decide how often you expect to wear it. A special-event statement set and an everyday piece have different handling needs.
- Check the closure, length or size options and the current return or exchange terms before ordering.
- Choose a care routine suited to its specified finish. Unless the piece is explicitly described as water resistant, keep it away from moisture, perfume and cleaning chemicals.
For occasion styles, browse necklace sets and earrings. For an everyday starting point, compare bracelets and chains by the details shown on each item. A jewellery label is a starting point; the product specification makes the purchase decision.
Pakistani bridal jewellery by event: Nikkah, Mehndi, Barat and Walima
A bridal set is easiest to choose after the outfit and hairstyle are reasonably settled. Neckline, embroidery, dupatta placement and earrings all affect how much jewellery remains visible. You do not need every piece to make the same visual statement.
Nikkah
For a quieter look, try one focal point: a necklace with restrained earrings, or detailed earrings with a simpler neckline. Pearls and pale stones can complement ivory or pastel clothing, but match the actual outfit under daylight before committing.
Mehndi
Colour and movement can be part of the styling. Bangles, jhumar and earrings can frame the face and hands in photos. If the outfit already has many colours, repeat one of them in the jewellery rather than adding every shade.
Barat
Heavy embroidery can support a larger necklace or long mala. Put the outfit on, place the dupatta as it will be worn, and test the set while seated and standing. This reveals whether a choker is covered or earrings catch on fabric.
Walima
A refined statement necklace or earrings can work with formalwear. Silver toned details, pearls or clear stones may complement cool palettes; gold tones can work with warmer embroidery. Pick by the actual fabric and lighting, not a fixed rule for the event.
Choker, long mala or both?
A choker draws attention to the neckline. A long mala adds a vertical line. Layering can work when the neckline and embroidery leave enough visual space. Check the listed lengths and fastenings of each piece before planning a layered combination.
Explore bridal jewellery sets, bangles and bindiya and jhumar. Build the look around the actual product photos and specifications; individual items and stock can change.
How to care for artificial jewellery
Care starts with knowing what the piece is made of. A plated item, a beaded necklace and a stone-set bangle may require different handling. Follow product-specific instructions when they exist.
- Put on perfume, hairspray and lotion before your jewellery, allowing them to dry first.
- Remove fashion jewellery before showering, swimming or prolonged water exposure unless that specific item is verified as water resistant.
- After wear, gently wipe it with a soft, dry cloth. Avoid abrasive polishing products unless the item's instructions permit them.
- Store pieces separately in a dry pouch or compartment, so stones and finishes do not rub against one another and chains do not tangle.
- Hold a clasp or setting while cleaning rather than pulling on the chain or decorative work.
If a piece changes colour or loses shine, there is no universal timetable or single cause. Material, finish, wear frequency, moisture, chemicals and storage all matter. Avoid soaking a piece to clean it unless its product instructions explicitly allow that method.
Before placing an order, check the individual product page for its material and care details. Compare styles in earrings, necklace sets and bracelets.
Ring size guide: measuring a ring that already fits
Use a ring that fits the same finger you intend to shop for. Place it flat on a ruler and measure the inside diameter straight across its widest point, in millimetres. Do not include the metal band in that measurement. Repeat once to check the reading, then compare it with the size information on the specific product page.
If you are measuring your finger directly, a flexible strip of paper can help estimate circumference. Keep it comfortably snug, mark where it overlaps, then measure the length. An unusually cold hand or a swollen finger can distort the result. Different fingers, and sometimes the same finger on opposite hands, fit differently.
Some fashion rings have an adjustable band; others have a fixed size. Check the product's own options and photos before assuming either. A broad band can feel different from a thin one even at a similar nominal size. If the listing does not provide enough measurement information, ask the store for that item's fit details before purchase.
Browse finger rings. This method gives a starting measurement; it does not replace a product-specific size chart or guarantee fit.
Bangle size guide: fitting a rigid bangle over the hand
A rigid bangle has to pass over the widest part of your hand. Its fit cannot be judged from wrist circumference alone.
- Bring your thumb and little finger toward each other, as you would when slipping on a bangle.
- Wrap a flexible measuring tape around the widest part of the compressed hand. Keep it close to the skin without pulling tight.
- Measure twice in the same position. Compare that hand measurement with the specific product's size guidance. If a listing uses inner diameter instead of hand circumference, request its conversion or measure a rigid bangle you already wear comfortably.
- Consider whether the bangle can slide on without force and remain secure in normal movement. Sets of several bangles may feel different from one piece.
Flexible bracelets use a different fit method. Check the opening, closure, width and size options for the exact item. A size label shared by two designs does not prove they fit identically.
Browse bangles and compare bracelets. This guide avoids a generic numeric conversion chart because no verified size scale applies to every product in the catalog.
Shopping from outside Pakistan
A practical checklist for international shoppers: confirm your destination, delivery service, final payment and exchange arrangements before placing an order.
Can I order from outside Pakistan?
Check whether your delivery country is available at checkout before paying. If it is not listed, contact Zee.Sy customer support to confirm current service availability. Do not use a different country or an incomplete address to complete an order.
Delivery estimates and shipping charges
Review the current shipping information and the delivery options shown for your destination. Confirm your required arrival date with support before ordering for a wedding or event. Courier schedules and customs clearance can affect arrival.
Payment and currency
Use the payment methods offered for your order at checkout. Review the final order total and currency before confirming payment. If your bank applies conversion or international payment charges, check those charges with the bank.
What should I check about customs?
Ask customer support whether the delivery quote includes any destination duties, taxes or handling charges. Check your destination requirements before purchase; do not assume every additional charge is included in the displayed product price.
Sizing, care and exchanges before you order
Compare the exact product measurements, selected colour and set contents before ordering. Read the exchange policy and refund policy, and ask support how they apply to your international destination. Return arrangements and costs should be confirmed before purchase.














